For the love of your business

8 Items to Include in Your Employee Handbook

Contractors and Employees / Starting Your Business / Sticky Situations

If your company has (or plans to have) employees, you should definitely create an employee handbook. Handbooks ensure that employees are not only aware of your rules, but also the federal and state laws governing their employment.

You can use the handbook to introduce your employees to your company and its culture, explaining what’s expected of them—and what they can expect from you. Though they should never take the place of employment contracts, handbooks can provide you with another layer of legal protection if an employee ever decides to take you to court.

The handbook should reflect the way you do business, and whatever policies you include in it should be consistently enforced. Depending on the size and scope of your operation, the handbook’s content can vary widely. However, the US Small Business Administration suggests including the following eight topics as a start.  

1) General company Information: Provide a general overview of your business, its philosophy, history, and culture. In addition to this introduction, point out that the handbook is not a contract—merely a general overview of your basic policies—and as such, it offers no promise of continued employment and is subject to change with time.

2) Attendance and time-off policies: Lay out your company’s policies regarding work hours, schedules, attendance, and telecommuting. Here, you may want to discuss sick leave, PTO, family and medical leave, bereavement, jury duty, and military leave. Also, list holidays your company observes, along with your vacation policy, spelling out how vacation time is earned and how to schedule time off.

3) Anti-discrimination policies: Include a section covering the state and federal laws related to non-discrimination, equal employment opportunity, and harassment, such as Title VII and the Americans with Disabilities Act. You should let employees know how they’re expected to comply and describe the procedures you have in place for reporting violations and/or complaints.

Having a procedure in place for documenting complaints can help protect your business from legal liability for things like sexual harassment and discrimination. Just be sure you’re aware of the specific laws in your state, as they can vary greatly depending on where your offices—and employees—are located.

4) Compensation and payment methods: Discuss the methods of payment you offer like check, direct deposit, and online pay applications, along with listing pay periods and pay dates. If applicable, lay out your overtime policies as well as any additional compensation options, such as bonuses and stock options.

5) Standards of conduct: Discuss your expectations and rules for employee behavior. Depending on your company, this can include a wide variety of issues, such as dress code, smoking policy, sexual harassment, personal cell-phone use, alcohol/substance use, and inter-office dating.

Pay special attention to policies regarding web technology like email, social media, and texting. Inform your employees that such office communications are not private and may be monitored.

Also discuss any conflict-resolution procedures and/or employee discipline processes you have in place related to managing employee behavior.

6) Benefits: Include a brief summary of the benefits you offer, such as healthcare, life insurance, dental, vision, and retirement plans. Don’t go into specific details here; refer them to the official plan documents for a full explanation. That said, you should discuss who’s eligible for benefits, when and how to enroll, as well as how benefits can be changed after certain events, like marriage, divorce, and/or birth of child.

7) Employee safety and security: Lay out your policies for creating a safe and secure workplace. This might include your compliance with any applicable Occupational Safety and Health Administration (OSHA) laws requiring employees to report accidents, injuries, potential safety hazards, safety suggestions, and health issues to management.

If applicable, include your safety policies regarding driving company vehicles, as well as any procedures for dealing with natural disasters and/or severe weather conditions. Don’t forget that by law many states require companies to inform employees of their states workers compensation policies in writing, so it may be a good idea to include those here too.

8) Employment acknowledgement page: To verify that your employees have read and agree to abide by these rules, you should include an acknowledgement page at the end, which employees are required to sign. The acknowledgement should state that the employee has read, understands, and agrees to follow the handbook’s policies. It’s a good idea to make this page detachable, and once signed, place it in their personnel file.

Enlist our help and guidance
From its initial creation and editing to the final approval before printing, a Creative Business Lawyer® can help you with every step of developing your employee handbook. And given the handbook covers sensitive legal issues, it’s actually crucial that you allow us to review your handbook before it’s printed.

Keep in mind, an employee handbook is no substitute for comprehensive employment contracts. We can help you draft these legal agreements as well and then coordinate their content with your handbook, so you have every possible document in place to protect your business from liability. Contact one today to get started.

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